Web Support Center
INGRIAN AWARDS
Ingrian i426 DataSecure Platform Named Finalist for the Global Excellence in Encryption Award 2008 by Info Security read more
Ingrian Wins Info Security Products Guide’s Tomorrow’s Technology Today Award
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Service Plan Downloads
The Ingrian Data Discovery Tool is a Java-based application that can quickly and easily install on any platform supporting Java Virtual Machines (JVM).
WEB SUPPORT CENTER
Web Support Center
Customers with (IWSC) accounts may login at any time of the day or night. In the IWSC, customers can access the knowledge base, download software, make feature requests, and much more. To learn more, you can get a preview of the site, or you can register here.
Passwords: We do not store passwords in clear text, so we can’t view or retrieve your password. If you lose your password, reset it by using the reset function on the IWSC login page.
The Support You Need, When You Need
At Ingrian®, we take pride in our ability to provide customers with professional, responsive support. Our experienced, highly technical engineers support customers by answering questions or solving issues regarding all aspects of Ingrian products and the environments in which they operate.
Ingrian offers Gold and Silver support plans. Follow the links below for more information:
- Ingrian Web Support Center (IWSC)
- Support for DataSecure Platforms
- Support for SSL-based Secure Networking Platforms
- Standard Warranty
- Contact Ingrian
If you have questions or if you are interested in purchasing a support contract, please contact your Ingrian Sales Representative or you may send an email to inquiries"at"ingrian.com and we will contact you.
Ingrian Web Support Center
The centerpiece of our support is the Ingrian Web Support Center (IWSC). Customers login to access technical product information in the Knowledge Base. If you have a support contract and need more information or assistance, you can use the IWSC to submit a Service Request and an Ingrian Support Representative will assist you.
Customers with support contracts use the IWSC to download Ingrian software. If you would like to provide product feedback or suggestions for product development, you are welcome to submit a Feature Request and our Product Management team will review your request in light of our current roadmap.. The IWSC is also a resource for software archives and customer communications, including release announcements, EOL notices, and security alerts.
Customers with IWSC Accounts login to the IWSC at any time of the day or night. Since we do not store passwords in clear text, we cannot view or retrieve passwords. If you forget your password, use the password reset function on the IWSC login page.
Customers who need an IWSC Account may request one by completing the form on the Account Registration page.